As a cold snap hit Glasgow, David Clarke’s boiler broke - could Scottish Gas help?
“As I turned the heating on, my boiler made a strange noise and ground to a halt,” says David, 56, who is director of Glasgow’s Riverside Festival.
He immediately called Scottish Gas: “These days it can be difficult to get someone on the phone, but there was none of that chatbot nonsense with Scottish Gas.” “I had a plug-in heater, but I still had extra jumpers on and wore my dressing gown over my clothes to keep warm.”
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