A Microsoft exec explains how its Teams workplace chat app market is benefitting from a major shift in how companies buy cloud software
, compared to the 10 million that Slack disclosed in January, and that Teams is growing faster overall.
As the software market first began moving to the cloud in earnest a decade or so ago, there emerged a trend towards what Chander calls"best of breed." This approach has become especially appealing amid a broader awareness amongst customers of the very real risk of cyberattack, Chander says. That goes double for businesses in regulated industries like healthcare, which have to comply with the HIPAA standard — not to mention that companies in the EU have to comply with GDPR.This is something that leads customers away from services like Slack, and towards Microsoft Teams, in Chander's view.
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