Following a 911 call, first responders arrived at a home. No one answered the door, so they left. Inside, an entire family was being poisoned by carbon monoxide.
and some of the hundreds of others across the state who turned on gas stoves, lit barbecue grills indoors or ran their cars in enclosed spaces in an attempt to stay warm after they lost power during the unprecedented weeklong storm.
That system clearly broke down in the case of Bekele and Mersha’s family, said Mike Thompson, a retired fire service battalion chief from Rapid City, South Dakota, who has 27 years of fire service and paramedic experience. Thompson said it is critical for first responders to get all of the information needed to make an informed decision about forcible entry, but he said emergency crews also should have been on high alert for carbon monoxide poisonings given the winter storm.
But despite understanding the higher risk of carbon monoxide poisonings during the winter storm, Houston Fire Department officials disputed that they should have considered that possibility when determining whether to force entry into the home. Such decisions were not that simple given the volume and wide range of calls they were receiving, fire officials said.
“This is so unfortunate,” Johnson-Arbor said in an email. “Time can definitely make a huge difference in cases of CO poisoning. While it is not clear what time the victims actually died, it is certainly possible that earlier discovery could have saved their lives and/or resulted in less significant clinical outcomes for the surviving individuals.”
Bekele and Mersha had followed a similar path as Negussie’s parents, arriving from Ethiopia 10 years ago in search of a better life. Negussie recalls his family picking up their cousins at the airport and helping them navigate the complexities of a new country. More than 2 1/2 hours after first calling 911, having heard nothing from authorities, Negussie called again at 11:20 p.m. The operator at first said she had no record that he’d called earlier. After Negussie pressed her, the operator found a record of the call in her log.“So, is there an update? Did you make contact with the people inside the home?” Negussie asked, according to a recording. “I spoke with the fire department earlier.
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