We don’t yet know how many people were affected.
. With this huge base of players, it’s a big deal when one of the company’s trusted information channels — in this case, the support desk, operated through Zendesk — is compromised., on Tuesday, a number of 2K customers received emails referencing Zendesk support tickets they had not created. Attached to the emails were zip files containing executable programs labeled as a new launcher for 2K games — but that actually contained information-stealing malware known as RedLine.
The RedLine malware that was sent to customers is commonly sold on the dark web and is able to locate and transmit a wide range of sensitive data, such as saved browser passwords, email account login details, cryptocurrency wallet information, credit card information, and more. In April, research from Bitdefender identified over— likely only a fraction of the number that take place on a monthly basis.
So far, 2K has not provided additional information about the number of customers that might have been affected. The company’s Twitter account had not posted any further updates as of Wednesday morning, and the company did not respond to questions fromPer details shared in the initial tweet, the support desk will remain offline while the company addresses the situation.
“We deeply apologize for any inconvenience and disruption this matter may cause,” the Twitter statement said.
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