It could have been worse, but one reporter's holiday travel snafus weren't all the fault of Southwest.
deep-sixed by mid-day yesterday, January 3) — was more complicated than that, as my family and I learned through personal experience.
That's when the scramble drill began. We found an alternate route on United departing from Yampa Valley Regional Airport in Routt County, which serves Steamboat Springs, and were ready to drive the three hours to the site. However, Delta refused to pay for rebooking on another airline because the delay was supposedly weather-related, even though the bad conditions were back east at that point and nowhere close to where we wanted to head.
Then, on Thursday morning, our worst fears were realized: Deb checked the Southwest website and saw that our flight had been canceled. In response, we arranged to hang on to our rental car for an extra day so that we could drive back to Colorado — an eighteen-hour trek along old Route 66 necessitated by a huge storm over the mountains. The car-rental company, National, gouged us for an extra $300 for a single day, and if we didn't make it back to Denver by 5 p.m.
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