Here are 5 tips to help you communicate effectively in an argument and hold your own:
Share to twitterStick to the facts, avoid orders, avoid saying the word"you" too much, remember your goal and think about how the other person will react.Situations at work and at home can make you angry. Your colleague made your idea their own and got credit for it. A neighbor’s tree fell in your yard and damaged your fence. How would you discuss it with them?
When you are angry, you can get caught up in the heat of the moment and communicate in a way that is too emotional and ultimately less effective. When emotions run wild, people tend to disregard facts and undermine their ultimate goal in engaging in communication. To achieve what you want, you need the other party to cooperate. You want to be cordial but not too nice. The other party might see you as a doormat and think they can walk all over you. Successful people get their point across by being direct and matter-of-fact. Here are five tips to help you communicate effectively in an argument and hold your own:Ask yourself whether you are communicating a fact or an opinion. Stick to the facts.
If the sentence or phrase is an opinion, make it clear that this is something you feel. To maintain credibility, avoid stating opinions that could sound like you believe them to be facts.No one likes to be ordered around. Don’t give orders. Avoid words like “must,” “need” or “should.”The more you use the word “you,” the more accusatory the communication sounds. If your communication is in writing, read what you have written to see where you use the word “you.
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